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The new pumps are working out great. No problems at all. No complaints from the nursing staff or patients.

Ralph Cale
Care Partners

Infusion Pump and Medical Equipment Service and Repair

General Service Information

InfuSystem recertifies, recalibrates and repairs medical equipment, IV pumps, defibrillators, lasers, SCD's and other medical devices, including most general hospital equipment.

Our years in the industry have helped us develop strategic alliances with local and national companies. Teaming up with these companies and individuals means we can professionally service almost every kind of equipment you own. Our biomedical teammates in the infusion pump and medical equipment industries are as devoted as we are to producing excellent results.

On-Site and Off-Site Service

InfuSystem offers two convenient service options based on your location:

Off-Site Medical Equipment Repair
We make annual preventative maintenance and necessary repairs convenient for you. Our in-house technicians (experienced biomedical technicians to serve you from four Centers of Excellence in North America) can professionally service almost every kind of medical equipment you own. Basically, if you can ship it to us, we can repair it!
On-Site Medical Equipment Repair
Our experienced team travels in a 100-mile radius from Olathe, KS, to provide infusion pump and medical equipment service at your facility, whether it is a hospital, surgery center, clinic or other type of medical facility. We offer annual contract services as well as one-time visits.

Want InfuSystem to service and repair your equipment at your facility? Click here to learn about our service and repair capabilities for lasers, MRI’s, general biomedical equipment, and more.

How To Get Started

The first step to requesting service or repair of your equipment is to obtain a Return Goods Authorization (RGA) number. You can get your RGA number in one of three ways:

Call us at 1-800-658-5582.
Print out, complete and fax the RGA request form (pdf) to us at 913-764-5282.

Need Adobe Reader? Get it here.
Complete the online RGA request form.

Our in-house biomedical department strives to give each customer the best service experience possible. We want to make annual preventative maintenance and needed repairs more convenient for you. We promise you accurate estimates, quick turnaround and quality work -- every time.